Privacy, data protection and cookies
Your right to privacy is important to us.
The following terms are provided to explain how we collect and use information about you so that you can make an informed choice about using the Ask Royal Holloway Student Portal.
Personal privacy and data protection
Royal Holloway, University of London is keen to strike a fair balance between your personal privacy and ensuring that you obtain full value from the products and services it provides, while ensuring that it complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Collection and use of personal data
Personal data is not stored nor captured through the Website without the prior knowledge and consent of Users.
The UK GDPR and the Data Protection Act 2018 gives you a number of rights, including the right to know what personal information Royal Holloway, University of London holds about you and the right to access this information. Please contact the University Secretary’s Office: dataprotection@royalholloway.ac.uk.
Read the university’s data protection policy
Cookies, and how we use them
The Ask Royal Holloway Student Portal uses cookies, a small piece of information stored on your computer in the form of a file, to monitor usage by tracking which URLs are accessed and the sequence in which they are accessed.
How to manage your cookies
Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Usually you have the option to see what cookies you’ve got and delete them individually, block third party cookies or cookies from particular sites, accept all cookies, be notified when a cookie is issued or reject all cookies. Visit the ‘options’ or ‘preferences’ menu on your browser to change settings, and check the following links for more browser-specific information.
View how to manage cookies in the most popular browsers below:
Cookies the Ask Royal Holloway Student Portal uses
Functional cookies
From ask.royalholloway.ac.uk
Cookies: .AspNet.ApplicationCookie, .AspNet.ApplicationCookieC1, .AspNet.ApplicationCookieC2, ARRAffinity, ARRAffinitySameSite, ASP.NET_SessionId, ContextLanguageCode, __RequestVerificationToken, ai_session, ai_user, isDSTObserved, isDSTSupport, timeZoneCode, timezoneoffset
These cookies are required for the portal to function, for example ensuring that the user remains logged in when navigating between different pages in the portal.
From microsoft.com
Cookies: MSCC
This cookie contains user choices for Microsoft properties.
Analytical Cookies
From ask.royalholloway.ac.uk
Cookies: Dynamics365PortalAnalytics
This cookie is used to collect information about how visitors use the portal. We use the information to compile reports and to help us improve the portal. The cookie collects information in an anonymous form, including the number of visitors to the portal, the pages visited and search terms entered.
From microsoft.com
Cookies: MC1
This cookie is used for advertising, site analytics, and other operational purposes