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Ask Royal Holloway

Sign in to search for guidance and ask a question

How to use Ask Royal Holloway

  • Sign in using your University login – this is your University username followed by @live.rhul.ac.uk e.g. abcd123@live.rhul.ac.uk 

  • If you can’t login, please contact itservicedesk@royalholloway.ac.uk 

  • Once you have logged in, you can use the search bar to find answers to your questions or browse by subject

  • The University will be closed for the August Bank Holiday and many services will be unavailable on Monday 25 August 2025. Please note this could mean a delay in you receiving an update to your enquiry.

  • If you are seeking wellbeing support, or if you wish to share a wellbeing concern about another student please email wellbeing@royalholloway.ac.uk or visit our wellbeing pages on the student intranet. If there is an emergency or crisis please seek urgent support via one of the services listed here
 

  • Are you interested in studying at Royal Holloway or have you already applied? You can submit a question to our Admissions team via their Enquiry Form